Privacy policy

Your personal information is extremely important to us at DDAH Kickz because if you entrust it to us, we have a responsibility to treat it with the utmost care and, most importantly, to be completely honest with you about how we gather and use it.

This privacy statement is directed at you as a user of or customer of https://ddahkickz.com.

This document's goal is to make you aware of how DDAH Kickz may collect and use your personal information.

WHAT IS PERSONAL DATA?

Personal data" is any information about You that allows You to be identified directly or indirectly. For example, your first and last name or a photo may allow You to be identified directly. Your email address can identify You indirectly.

WHAT IS A TREATMENT?

The term "processing" refers to any operation or set of operations involving personal data, regardless of the method used (collection, recording, organisation, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction).

Respecting your privacy and personal data is a priority for Us, and We commit to processing your data in strict accordance with the Bulgarian Personal Data Protection Act ("PDPA"), which was amended on February 21, 2019 to implement the GDPR and transpose the Law Enforcement Directive.

In any case, we are dedicated to the following two fundamental principles:

  • You retain control over your personal data;
  • your data is handled in a transparent, confidential, and secure manner.

WHO IS RESPONSIBLE FOR PROTECTING YOUR DATA?

The company responsible for processing your data is DDAH Kickz.

More information and contact details

Legal reminder: Under the Data Protection Act, the data controller is the person who determines the means and purposes of processing. When two or more data controllers decide together on the purposes and means of processing, they are referred to as joint controllers (or co-leaders). A subcontractor is someone who processes personal data on behalf of the controller while acting under the authority and instructions of the controller.

If you have any questions about how we manage and use your personal information, please contact us at:


HOW DO WE COLLECT YOUR DATA?

All personal information about You is obtained directly from You, either when You place an Order on the Site or during interactions with our services.

Furthermore, data relating to your navigation on the Site may be used to tailor our commercial and advertising offers to your needs and interests.

WHY AND ON WHAT BASIS DOES DDAH KICKZ PROCESS YOUR DATA?

Where the legal basis for the processing operations that we carry out is the pursuit of a legitimate interest, you, as the data subject, may, on request, obtain further information on the balancing of interests.

Your personal data are collected by DDAH Kickz to ensure :

  • Managing and tracking your contracts, orders, deliveries and invoices when you order products on our site
  • Managing and tracking your contracts, deliveries and payments when you sell products to us
  • Responding to your requests for information about our products or delivery conditions more detail & legal basis
  • Send you our newsletter and commercial offers
  • To manage and respond to your requests to exercise your "Data Protection" rights
  • To ensure the proper functioning and continuous improvement of our Site and its features
  • Organisation and follow-up of competitions

DDAH Kickz shall also be entitled to use such data for the purpose of fulfilling a legal or regulatory obligation.

In any case, and for each defined purpose, we will use all available means to ensure the security and confidentiality of the personal data entrusted to us, in accordance with the applicable laws and regulations.

WHAT DATA IS PROCESSED?

The compulsory or optional nature of the personal data requested and the possible consequences of a failure to reply to you are specified at the time of their collection.

You can view details of the personal data we may have about you.

To manage and track your contracts, orders, deliveries and invoices when you order products on our site
- Last name, First name;
- E-mail address;
- Telephone;
- Postal address for delivery;
- Postal address for invoicing;
- Data relating to means of payment: a bank card number, expiry date, cryptogram, RIB.
To manage and monitor your contracts, deliveries and payments when you sell products to us
- Last name, First name;
- E-mail address;
- Telephone;
- Postal address for delivery;
- Postal address for invoicing;
- Data relating to means of payment: bank card number, expiry date, cryptogram, bank details
To answer your requests for information on our products or on our delivery conditions
- First name, surname;
- E-mail address
For sending our newsletter and commercial offers
- E-mail address;
- First name, surname;
- Gender
For the management and your requests to exercise your rights 

- Name, first name;
- E-mail address
To ensure the proper functioning and continuous improvement of our Site and its features
Data relating to your navigation on our site via cookies:

- Pages visited
- Adding shopping carts
- Bounce pages
For the organisation and follow-up of competitions
- Name, first name
- Date of birth
- E-mail address
- Telephone number
- Postal address


WHO WILL RECEIVE YOUR DATA?

The following are the primary individuals who may have access to your data within the scope of their respective responsibilities and for the purposes stated above.

  • DDAH Kickz authorized personnel (administration, accounting, marketing, sales, logistics, and information technology);
  • The companies in charge of running the Site;
  • Companies in charge of product transportation;
  • Authorized personnel of our subcontractors (if any); where appropriate, the relevant courts, mediators, accountants, auditors, lawyers, bailiffs, debt collection agencies, police or gendarmerie authorities in the event of theft or judicial requisition, rescue services;
  • When you consent, third parties may place cookies on your terminals (computers, tablets, mobile phones, etc.).


    Your information will not be shared, exchanged, sold, or rented to anyone other than those listed above.

    More details on the list of our service providers who process your data:

    - Facebook 
    - Google Ads 
    - Snapshat
    - Tik Tok
    - Pinterest
    - Google analytics
    - Bing
    - Google remarketing


    HOW LONG DO WE KEEP YOUR DATA?

    We only keep your data for the time necessary for the purposes pursued, as described above, and summarised in the table below :

    For the management and follow-up of your contracts, orders, deliveries and invoices    		 For the duration of the relationship and for three years after the commercial relationship ends

    In accordance with our legal obligations, accounting records are kept for a period of ten years.

    To manage and monitor your contracts, deliveries and payments when you sell products to us

    For the duration of the relationship and for three years after the commercial relationship ends

    In accordance with our legal obligations, accounting records are kept for a period of ten years.
    To answer your requests for information on our products or on our delivery conditions

    3 years after the business relationship has ended

    Alternatively, three years from the date of your last contact with DDAH Kickz.
    For sending our newsletter and commercial offers

    3 years after the business relationship has ended

    Alternatively, three years from the date of your last contact with DDAH Kickz.
    For the management and your requests to exercise your rights 

    1 year if the right to access or rectification is exercised

    3 years if the right to object is exercised
    To ensure the proper functioning and continuous improvement of our Site and its features
    Thirteen months following this time frame, the identified traffic data is either deleted or anonymized.

    The information collected by cookies and tracers is kept for 25 months. This data is deleted or anonymized after this time period.
    For the organisation and follow-up of competitions

    For the duration of the competition and until the prize is awarded to the winner


    WHAT ARE YOUR RIGHTS?

    In accordance with     The Bulgarian Personal Data Protection Act (“PDPA”) you can exercise your rights.  

    • Right of access , rectification (to update, to complete your data);
    • Right to block or erase your personal data, if it is inaccurate, incomplete, equivocal, out of date, or if its collection, use, disclosure or storage is prohibited;
    • Right to withdraw your consent at any time;
    • Right to limit the processing of your data;
    • Right to object to the processing of your data;
    • The right to portability of the data you have provided to us, where your data is subject to automated processing based on your consent or on a contract;
    • The right to determine what happens to your data after your death and to choose whether or not we disclose your data to a third party that you have designated.

    These rights may be exercised by simple request by e-mail at info@ddahkickz.com.



    WHAT ABOUT CONNECTION DATA AND COOKIES?

    On our Site, we use connection data (date, time, Internet address, visitor's computer protocol, page consulted) and cookies (small files saved on your computer) to identify you, remember your consultations, and benefit from measures and statistics on the Site's audience, specifically relating to the pages consulted.

    You have the option to consent to, refuse, or select the type of cookies that will be deposited on your computer terminals.

    IS YOUR DATA TRANSFERRED OUTSIDE THE EUROPEAN UNION?

    We process your data primarily within the European Union.


    We may transfer your data outside of the European Union due to the nature of our business. These transfers are accompanied by appropriate guarantees in accordance with the regulations in this case. These safeguards can be obtained by contacting info@ddahkickz.com.


    WHAT SECURITY MEASURES ARE IN PLACE TO PROTECT YOUR DATA?

    In accordance with the Bulgarian Personal Data Protection Act ("PDPA"), DDAH Kickz and its potential subcontractors agree to implement all technical and organizational measures to ensure the security of our processing of personal data and the confidentiality of your data.

    In this regard, we take the necessary precautions, given the nature of your data and the risks posed by our processing, to maintain data security and, in particular, to prevent them from being deformed, damaged, or accessed by unauthorized third parties (physical protection of the premises, authentication process for our customers with personal and secure access via confidential identifiers and passwords, logging of connections, encryption of certain data, etc.)